Frequently asked questions at FixMyHair
- Find the desired product via the search function or the menu.
- Add the product and possibly more products to your shopping bag.
- When you have finished shopping, click on the shopping bag.
- Log in, create an account or fill in your details.
- Choose the shipping method.
- Choose the payment method.
- Check and confirm your order.
- Continue to payment and pay via a secure environment.
- You will receive confirmation of your order and payment.
We ship via PostNL!
The Netherlands:
Shipping costs are free from €35. Below this amount you pay €4,99.
Belgium:
Shipping costs are free from €49,95. Below this amount you pay €7,50.
Germany:
Shipping costs are free from €79,95. Below this amount you pay €8,95.
Denmark, France, Ireland, Italy, Austria, Portugal & Spain:
Shipping costs are free from €99,95. Below this amount you pay €13,95.
Luxembourg
Shipping costs are free from €199,95. Below this amount you pay €14,95.
North America
The shipping costs are not free, you pay €29,99 for shipping.
Malta
The shipping costs are not free, you pay €19,95 for shipping.
Sweden
Shipping costs are free from €199,95. Below this amount you pay €14,95.
Japan
The shipping costs are not free, you pay €29,95 for shipping.
Switzerland
The shipping costs are not free, you pay €19,95 for shipping.
Pakistan
The shipping costs are not free, you pay €29,95 for shipping.
Greece
The shipping costs are not free, you pay €24,95 for shipping.
Finland
The shipping costs are not free, you pay €19,95 for shipping.
United Arab Emirates
The shipping costs are not free, you pay €27,95 for shipping.
Turkey
The shipping costs are not free, you pay €27,95 for shipping.
Norway
The shipping costs are not free, you pay €19,95 for shipping.
If you order before 16.00:1 PM on workdays, you will receive it within 2-XNUMX working days. You can always track the shipment via the track and trace code that you receive after your order. We are not responsible for any delay caused by the postman.
If the order has not yet been shipped, you can still cancel or change the order. Please contact our customer service. If the order has already been shipped, follow the returns procedure.
If the order has not yet been shipped, you can still cancel or change the order. Please contact our customer service.
Yes, you can order from abroad. The shipping costs are as follows:
The Netherlands:
Shipping costs are free from €29,95. Below this amount you pay €4,95.
Belgium & Germany:
Shipping costs are free from €49,95. Below this amount you pay €7,50.
Denmark, France, Italy & Austria:
Shipping costs are free from €99,95. Below this amount you pay €9,95.
Luxembourg
Shipping costs are free from €99,95. Below this amount you pay €11,95.
On the page of your shopping bag you will see an input field below the list of products where you can enter the code. Confirm this and your discount will be processed immediately.
Are you missing an item or have you received the wrong product or damaged package? Please contact our customer service.
